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Terms and Conditions for Personal Training Packages

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1. Introduction
These Terms and Conditions govern the provision of personal training services offered by Lost Boys Films Ltd (Kaizen Body) to the client. By purchasing any personal training package, you agree to the terms set out below.

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2. Services

  • The Trainer agrees to provide personal training sessions as described in the package purchased by the Client.

  • Each session will last 50-60 minutes , and the package will include weekly sessions.

  • Training sessions may include fitness assessments, exercise instruction, and other fitness-related advice.

3. Health and Safety

  • The Client must disclose any medical conditions, injuries, or limitations that may affect their ability to participate in the training sessions. Failure to do so may result in injury, for which the Trainer will not be held liable.

  • The Trainer reserves the right to refuse services if the Client is deemed unfit to participate without proper medical clearance.

4. Payment Terms

  • Payment must be made in full before the commencement of the training package.

  • Payments can be made via [payment methods accepted, e.g., bank transfer, credit card, etc.].

  • All prices include VAT where applicable.

5. Cancellation and Refund Policy

  • Cancellation by the Client:

    • Cancellations made less than 24 hours before a scheduled session will be charged in full.

    • Cancellations made with more than 24 hours’ notice may be rescheduled at no extra cost.

  • Cancellation by the Trainer:

    • If the Trainer cancels a session, it will be rescheduled at a mutually convenient time.

    • In case of continuous cancellations by the Trainer, the Client may request a refund for the unused portion of the package.

  • Refunds:

    • No refunds will be provided for unused sessions unless under exceptional circumstances, as agreed upon by both parties.

    • In case of a medical condition, see clause 7.

6. Lateness and Missed Sessions

  • The Client is responsible for arriving on time for each session. If the Client is late, the session will still end at the scheduled time, and no extra time will be provided.

  • If the Trainer is late, the session will either be extended or rescheduled at no extra cost to the Client.

7. Injury and Pausing of Sessions

  • If the Client sustains an injury during a session or outside of the sessions that impacts their ability to continue training, the Client must notify the Trainer immediately.

  • Upon notification, the Trainer will pause the remaining sessions in the package until the Client is able to resume training safely, as confirmed by a medical professional if necessary.

  • The paused sessions will remain valid for a period of 6 months from the date the sessions are paused. If the Client is unable to resume within this time frame, the sessions may be forfeited unless otherwise agreed in writing.

8. Liability

  • The Trainer will not be liable for any injury, loss, or damage resulting from the Client’s failure to disclose relevant health information.

  • The Trainer will take all reasonable steps to ensure the safety of the Client during training sessions but will not be held responsible for any injuries sustained unless caused by the Trainer’s negligence.

9. Data Protection

  • The Trainer will handle the Client’s personal information in accordance with the General Data Protection Regulation (GDPR).

  • The Trainer will not share the Client’s information with third parties without the Client’s explicit consent, except where required by law.

10. Code of Conduct

  • The Client agrees to follow all instructions provided by the Trainer during sessions and to behave respectfully at all times.

  • The Trainer reserves the right to terminate the training package if the Client behaves inappropriately, without refund.

11. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments

  • The Trainer reserves the right to amend these Terms and Conditions at any time. The Client will be notified of any significant changes before they take effect.

13. Acceptance

  • By purchasing a personal training package, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.

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